Turtle Vape
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We have been manufacturing e-cig products for more than 10 years, customized a lot of different kinds of e-cigs for our customers from different countries. We also have our own brand disposable pen.
We not only provide good quality products, but also help you save money.
We take responsibility for everything we sell, we only offer high quality products.
We cooperate with experienced shipping companies for air, sea, or express delivery, providing safe and fast shipping solutions for clients globally.
Long warranty times and fast responses for defective or broken products to help customers resolve issues efficiently.
Q1: How long does shipping take from the EU warehouse?
A1: Shipments from our EU warehouse are delivered door-to-door and generally take between 3 to 5 days to arrive.
Q2: What is the delivery time frame for custom OEM orders?
A2: Custom OEM orders typically require 7-10 working days to prepare and dispatch once the payment is cleared.
Q3: Which payment methods do you accept?
A3: We accept a variety of payment methods including T/T (Bank Transfer), PayPal, Western Union, and Alipay.
Q4: How do I switch modes on the 40k puff model?
A4: The device features a dedicated switch button that allows you to easily change between regular mode and boost mode.
Q5: What are the main specifications of the battery and charging?
A5: It is equipped with a 650mAh battery that supports convenient USB Type-C charging. It takes about two hours to charge fully.
Q6: What shipping options are recommended?
A6: While we can ship via DHL, UPS, FedEx, TNT, and China Post, we highly recommend DHL and UPS as they are the fastest and most cost-effective methods for most destinations.
